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BeneMoney Card

The BeneMoney Card is a payroll card that allows employees to receive and access their wages electronically without needing a traditional bank account. It also allows borrowers to access their BeneMoney loan within minutes rather than within 1 business day.

The BeneMoney Card provides a convenient, secure way to manage pay, make purchases, and access funds.

 

BeneMoney Cardholder FAQs

Where can I use my BeneMoney Card?

The Visa® Benemoney card can be used anywhere Visa debit cards are accepted - online or in-person using your mobile wallet.

What is a PIN?

Your PIN is a security code used to verify transactions and get cash from an ATM. If you forget your PIN, call the number on the back of the card to reset it. You have 3 attempts to enter a PIN correctly before it will lock for 24 hours. After 2 incorrect attempts, please stop and call the number on the back of the card to confirm your identity and get your correct PIN. Keep your PIN private and do not share it with anyone.

Will I still receive a pay stub?

Using a paycard won’t limit your access to your pay stub. Your employer will continue to be responsible for providing you with a paper or electronic pay stub.

Can I transfer funds to my bank account?

Yes. Download the MyDashCard app and follow the prompts to link a bank account and transfer funds.

What do I do if my card is lost or stolen?

You should call the toll-free customer service number or utilize our mobile app to report loss or theft. The card will be deactivated and a replacement card will be issued with the account balance transferred to it. You don’t have to wait for your replacement to come in the mail, activate a digital card within the app for immediate access.

What if I need help?

Our user-friendly app is the fastest and easiest way to check your balance, transfer funds, and more. Free, bi-lingual cardholder customer service is also available through a user-friendly website AND by phone. This information is on the back of all cards. You can check your balance, transaction history, report lost or stolen cards, and settle disputes. Call Dash Solutions’ Customer Service at 1-833-848-5768 or email support@mydashcard.com for assistance.